Refund policy

Refund Policy

Exxtra Health | Last Updated: July 2026

Our 90-Day Results or Refund Guarantee

We stand behind our products completely. Every order placed on ExxtraHealth.com is covered by our 90-Day Results or Refund Guarantee.

Here's how it works: give the product an honest try for at least 30 days. If after 30 days of consistent use you are not satisfied with your results, contact us within 90 days of your purchase date and we will refund you in full — no return required, no hassle.

We ask for 30 days of use because our products are designed to work over time, and meaningful results take consistency. We believe in this enough to back it for a full 90 days.

How to Request a Refund

Email us at support@ExxtraHealth.com with:

  • Your order number
  • The email address used at checkout
  • A brief note about your experience

We respond within 1 business day. Once your refund is approved, you'll receive a confirmation email and the amount will be returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

You do not need to ship the product back. Our guarantee covers used products — that is the whole point.

Damaged or Defective Items

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us at support@ExxtraHealth.com within 7 days of delivery with a photo of the issue. We will send a replacement or issue a full refund immediately — your choice.

Items Not Covered

The following are not eligible for a refund under our guarantee:

  • Requests made after 90 days from the purchase date
  • Products that have not been used for a minimum of 30 days (results-based guarantee requires genuine use)
  • Gift cards

Exchanges

If you received the wrong item or a defective product, we will replace it at no cost. Contact us at support@ExxtraHealth.com and we'll make it right immediately.

European Union — 14-Day Cooling Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification, in accordance with EU consumer protection law. Please contact us at support@ExxtraHealth.com to initiate this process.

Questions?

📧 support@ExxtraHealth.com
We're available Monday–Friday, 9 AM–5 PM EST, and respond to every inquiry within 1 business day.